HomeOptions for growthAdvice and support - options for growth

Advice and support - options for growth

Videos

How we turned visits into sales - Boatshed.com

Boatshed.com is 'an estate agent for boats' based in Milford Haven. This case study describes how a customer-centric approach and smart use of technology resulted in sales jumping from 7 boats to 118 in a year and a franchisable business model.

Other videos:

FEATURED

Go straight to information and support for your business

Network with other businesses

Build relationships with customers, competitors and suppliers
View full article
1
0

Government support for improving your business

Get government-funded assistance and expert advice to help your business thrive
View full article
0
0

Find grant and support schemes

See if there is a grant or support scheme to help your business improve or grow
View full article
0
0

Trade associations and professional bodies

Get support from other businesses and take advantage of networking opportunities
View full article
0
0

Business seminars, workshops and other events

Find workshops, seminars and other events to help you improve your business
View full article
0
0

Get support from business mentors

Use the national mentoring portal to find an experienced business mentor
View full article
1
0

"A structured approach to tendering helps us win new business"

Marketing manager Phoebe Hart explains how her company selects and bids for tenders. The company set up a dedicated bid team and Phoebe always makes sure she understands exactly what the client wants.

Read Phoebe's experience

View full article

"We used customer feedback to improve our business"

Joe Ibrahim explains that he used a simple customer feedback programme to identify and correct problems with his business. This enabled him to improve customer satisfaction and increase sales.

Read Joe's experience

View full article

New product development: FAQs

Find answers to common frequently asked questions (FAQs) about developing a new product or service.
View full article

"A joint venture allowed us to export to a growing market"

Managing director Malcolm Staff describes how his business identified new sales opportunities in the growing Asian market. He also needed to reduce his cost base to existing customers. After research, he set up a joint venture with an Indian manufacturer with its own local sales force, developing a strong export market.

Read Malcolm's experience

View full article

Support for innovation

Identify support to help your business invest in innovation. Explore relevant products available as part of the Solutions for Business (SfB) portfolio.

View full article

"We reviewed our staff incentive scheme following an acquisition"

QPC Ltd successfully changed its staff incentive scheme after an acquisition. To retain staff interest, management listened to staff feedback, included personal targets for employees and made sure the system was flexible.

Read QPC Ltd's experience

View full article

“Developing corporate social responsibility (CSR) policies helped my business”

Michael Smith's small business has strong environmental and ethical principles and he uses local suppliers. He explains how setting up a CSR initiative has helped his business.

Read Michael's experience

View full article

“We won back old customers and increased our market share”

Managing director Alex Craig's campaign to win back a lost customer led to a complete re-evaluation of his business and, as a result, an increase in its market share.

Read Alex's experience: Business Link

View full article

Solutions for Business

Access a range of resources covering the Solutions for Business portfolio, which contains 13 products for helping business.

View full article

Discussions