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Updated: 15 Nov 2011

Decide how to meet your staffing needs

 

hide/showKnow your options for taking on new employees, managers and directors

You should have a clear picture of your resource needs for growth from your business plan. Perhaps you need extra staff to deal with additional workload, or to address skills gaps that can't be met by training, or more managers and directors to help run the business.
 
If you need to recruit staff, it’s important to know:

  • how many people you’ll need now and in the future
  • whether the need is long-term or short-term – eg to fill seasonal demand
  • which skills you need new staff to bring to your business, and the roles and responsibilities they will take on
  • when to use permanent, temporary or agency staff
  • how to respond to changing need, such as peaks and troughs in demand.

Choose the best option for your circumstances

Consider all of the available options for bringing in new people. For example, you could:

  • employ more people on a permanent full-time or part-time basis
  • take on trainees, eg through an apprenticeship
  • bring in temporary workers on fixed-term contracts
  • use agency staff to meet a short-term increase in workload
  • take on a consultant, freelancer or contractor for access to expertise on an as-needed basis – eg zero-hours contracts
  • outsource to address some of your needs.

Think about which options offer the best solution to your needs. For example, you'll have fewer responsibilities to self-employed workers than those you employ, and it's usually faster to bring in temporary staff than to recruit a new employee.

Consider taking on an apprentice

Apprenticeships are work-based training programmes, designed around the need of employers. The government shares the cost of training an apprentice with you, and you can expect to recoup your investment in two to four years.

Having an apprenticeship programme makes good business sense. It helps you build a skilled and committed workforce. You get a steady stream of new talent coming into your business – people who are well motivated, and are learning skills based on a framework developed by your industry's representatives. There are more than 200 of these frameworks, covering hundreds of job roles, so there's a good chance of finding one that suits your business.

Meet your responsibilities to all workers

You will have certain responsibilities to all staff that you employ, whether they're full or part time. Check what these are and when they begin to apply, and  provide a written statement of the main terms and conditions of the employment contract.

If you're taking on your first employee, you might need to  register as an employer with HM Revenue & Customs (HMRC).

Do you regularly employ temporary staff? Any tips on managing the process? Have you taken on apprentices? Would you recommend this route to others? Share your experience in the comments.

 

hide/showRelated Videos

Videos

Taking on new staff – step by step

So you need some extra hands to help run and grow your business? This video takes you through each stage of the process, including writing job descriptions, selecting candidates and making an offer.

 

hide/showActions

Consider all of the staffing options:

Understand the different ways for taking on workers and choose the methods that best meet your needs.

Know the difference between types of director and what they can bring to your business. Find out how to search for and recruit appropriate candidates.

Answers to some commonly-asked questions from employers, including the benefits you can expect, costs and funding, and how to advertise vacancies.


Apprenticeships

Understand your responsibilities as an employer:

Understand your main payroll responsibilities as an employer. Get your payroll started and find support for any problems (PDF, 541K).
HM Revenue & Customs (HMRC)

Interactive tools to help you recruit staff, carry out pre-employment checks, issue employment contracts, get new workers started and pay them for the first time.


Know your duty of care as an employer and your responsibilities for the health and safety of your employees.
Directgov

Create a written statement of employment:

This tool will create a written statement of employment or statement of employment particulars tailored for an individual employee. Completed statements can be printed off and given to employees.


Download an example of a written statement of main terms and conditions of employment under the Employment Rights Act 1996 (PDF, 285K).
Acas (Advisory, Conciliation and Arbitration Service)

Know your workers' rights:

Understand employees' basic rights at work. Information applies to England, Wales, Scotland and Northern Ireland
Adviceguide from Citizens Advice

Know employees' rights in the workplace, including those under the European Convention of Human Rights.
Acas (Advisory, Conciliation and Arbitration Service)

Access resources covering employees' rights in the workplace, including those under the European Convention of Human Rights.


Your Rights by Liberty

 

hide/showIdeas and Options

  • Use Jobcentre Plus and other recruitment services to advertise your vacancy and reach the widest range of people.

  • Consider an interim manager – they can help run the business until existing staff have the right skills.

  • Think about using a headhunter to find management – they will know where to look for the best fit for your business.

 

hide/showResources

Download a booklet that introduces the recruitment, selection and induction processes (PDF, 1.04MB).
Acas (Advisory, Conciliation and Arbitration Service)

Find out why and when you should consider hiring new managers, as well as what's involved in the process.
Growing Business

Consult a range of guidance on recruitment, different types of worker and how to fill your vacancies using JobCentreOnline.


Use a range of interactive tools to help understand recruitment, carrying out checks, preparing contracts, your legal obligations and paying employees.

Use the Employment Status Indicator (ESI) tool to check the employment status of an individual or group of workers.
HM Revenue & Customs (HMRC)

Know when registration as an employer is necessary. Follow the steps involved in registering.
HM Revenue & Customs (HMRC)

This publicly funded service provides access to qualified careers advisers. It offers information and advice to help people make decisions about learning, training, skills and careers.


National Careers Service

 

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